State Farm® Insurance Agent Chris Hartford

"Joe Garcia was very helpful and patient with me. Working with him was the reason I switched to State Farm. He took his time and explained everything. He's a keeper."

"My state farm agent, John Wilson, was very knowledgeable and easy to talk to. HE cared about my insurance needs. He is very patient since I'm a senior citizen. He answered all of my questions and made sure I understood what was being explained. He did not hurry me through anything which I found so helpful. Plus, he was able to give me good auto and home insurance for lower prices. It was an excellent experience working with this agent."

".Mr. Ben Oliver went beyond just selling me ins. Came out to my car, and helped me set up safe and save after figuring out my phone to get State Farm app. Thank You Mr. Oliver"

"I spoke to my insurance agent, John Wilson regarding home and auto insurance. He was pleasant, patient and informative. He paid very close attention to my wants and needs, and he provided possible solutions. He was more than happy to go over my policies in great detail and prepare additional future policies in the event those occasions should occur. He was more than willing to take a look at other policies aside from State Farm policies to see whether it was necessary to have them. His thoughtful and pleasant responses to my questions were very much appreciated. He made great efforts to try to find way to assist me and help me save funds. He also courteously offered to extend his services to anyone in my close circle."

"Joe was very patient to listen to my brief and was able to provide the professional advice that I required. I will surely contact him whenever I have an insurance need."

"Very good experience well spoken and very informative…..Got a great rate"

"Ben went out of his way to help his customer service is why people start and continue using State Farm for all our insurance needs"

"Ghia Diaz had excellent customer service! He helped me with my rental policy as well as my life insurance. I will recommend him to all my friends and family"

"Ghia Diaz was very helpful, he made adding my rental policy and auto seamless! Highly recommend!"

"Ghia was great, he made entire experience easy! Was able to save money on home and auto…"

"John did a super job with quote and return calls etc. Highly recommend this agency. Thanks John and GOD BLESS"

"Great customer service with knowledgeable employees. Joe Garcia was my representative and he gave me options to choose from, as well as options that fit my current and future needs. Thanks Joe, my family and I appreciate the service."

"Ben Oliver is the most helpful insurance agent that I have ever had. Not only was he extremely pleasant to speak to, but he was incredibly knowledgeable worked with me across multiple sessions to get me a set of policies that both fit my budget and gave me the best coverage. Genuinely I would recommend him to anyone looking for insurance, especially if the information seems overwhelming. He did an excellent job of educating me. I am looking forward to continuing to work with him in the future!"

"Ben Oliver, State Farm Representative, was very pleasant, helpful and knowledgeable. Ben was able to find me a more affordable rate on two vehicles and he was very patient with me insuring that I knew what some of my policy changes entailed."

"I’ve called the State Farm office several times and have had the pleasure of speaking with Benjamin each time. He’s always available, answers all my questions thoroughly, and consistently goes above and beyond. In my book, he’s a stellar performer—and without a doubt, he gets the Employee of the Year award from me."

"I am so grateful to Ben Oliver, State Farm Representative, who took the time to work with me and find ways inwhich my annual insurance payment could be reduced now that I have purchased a new car. He saved me several hundred dollars and diligently researched my policy to assist in every way. I appreciate the targeted, personal, professional assistance he afforded. Anne Perry"

"Chris and his agency have significantly declined in customer service since I first signed up for my policy in 2021. Initially, communication was smooth, and renewals were handled efficiently. However, over time, it has become increasingly difficult to get in touch with anyone when I need assistance. My most recent renewal was unnecessarily stressful, and the one agent who was consistently helpful is no longer with the agency. I even reached out directly to Chris about my concerns, but he never responded. Overall, I’m very dissatisfied with the lack of responsiveness and support."

"Great customer service! Spoke to Ben and he was a huge help with my policies and making sure I had the best coverages. Super friendly and helpful!"

"Great customer service and reliable coverage! I had a great experience with Benjamin getting set up, thank you so much"

"Shoutout to John for giving me a lower price on my auto insurance! He was very helpful and descriptive throughout the whole process! Highly recommend state farms!"

"This office, and Chris Hartford in specifically are an almost impossible team and person to reach. Chris has no issue setting you up with insurance, but you will have to basically pull teeth for close to a month to get any sort of contact from chris once you’re signed up. Throughout my time having this insurance through this office, I have had to email or call chris close to 20 times to get in touch about anything. There have been lulls in communication that have lasted for more than 20 days. He is never in the office, and never answers his cell phone. He doesn’t respond to email, and his office can’t help you, only chris can. So you’re basically stuck with no help as your issue grows and grows. This is auto insurance, so issues with that can cause a person to not be legally able to drive, among other things. And chris doesn’t seem to care at all that such a vital service becomes inaccessible because he doesn’t feel like responding, or even worse- a service you pay a large amount monthly for- you aren’t able to use any of the alleged services included due to having no ability to contact anyone at all. It’s a terrible excuse for a professional office, and in my opinion should lose their ability to sell insurance to the public."

"John Wilson goes above and beyond! I switched from an agent who didn’t put half of the effort in and immediately felt like I was in better hands! Will recommend to everyone 🙂"

"Thanks for John Wilson for his wonderful customer service and getting me and my husband Home Owners Insurance and Car bundle Insurance for our first home we just closed on. I will definitely refer my friends and family to State Farm for coverage in the future."

"Very friendly.."

"Chris was great! He worked very hard to save me money. Thanks State Farm"