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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kim Kirk

March 27, 2026

5  out of  5
rating by Kim Kirk
"We enjoy very much working with Ben. He is easy to talk with. He is reliable. He is very knowledgeable with his craft. He is patient. He is personable. He is courteous and professional. He was very thorough when he did our policy review with us. I just wanted to emphasize again that he is very easy to talk with. It is our pleasure working with Ben."
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Allen Kirk

March 27, 2026

5  out of  5
rating by Allen Kirk
"Ben Oliver was very knowledgeable and clear in helping us with our insurance needs."
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Ana Ortiz

March 26, 2026

5  out of  5
rating by Ana Ortiz
"Excelente Servicio muy amable y eficiente 💯 de 10"
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Dana Davis

March 25, 2026

5  out of  5
rating by Dana Davis
"He’s always helpful and takes timeout to help me every single time I call. Thanks Benjamin 🙌🏽🙌🏽🙌🏽"
We responded:
"Thank you for the 5-Star review, Ben is the best! #GoodNeighbor #Insurance #StateFarm #CarInsurance #HomeInsurance #LifeInsurance #LikeAGoodNeighbor"
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Karen Rivera

March 25, 2026

5  out of  5
rating by Karen Rivera
"Ben was very kind professional and helpful I went to him with adding a driver and he assisted quick."
We responded:
"Thank you for the 5-Star review, Ben knows he stuff and glad he got you an answer quickly, we know you're busy! #GoodNeighbor #Insurance #StateFarm #CarInsurance #HomeInsurance #LifeInsurance #LikeAGoodNeighbor"
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Glyn Cashwell

March 25, 2026

1  out of  5
rating by Glyn Cashwell
"I am a customer. No one will respond to emails or calls. My coverage was not changed to what I requested. Please respond to my emails and calls. I request a supervisor or manager to respond to me."
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Chloe Kelly

March 23, 2026

5  out of  5
rating by Chloe Kelly
"Benjamin was awesome! he’s super sweet and helpful, got me a great deal!"
We responded:
"Thank you for the 5-Star review, Ben is great and glad you like the price too! #GoodNeighbor #Insurance #StateFarm #CarInsurance #HomeInsurance #LifeInsurance #LikeAGoodNeighbor"
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Alberto Lopez

March 23, 2026

5  out of  5
rating by Alberto Lopez
"Ben was very helpful and quick with a response!"
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Denise LeVay

March 23, 2026

5  out of  5
rating by Denise LeVay
"Ben Oliver in Chris Hartford's office was great to work with. He was efficient, quick and super friendly."
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Eric Nikolaus

March 20, 2026

5  out of  5
rating by Eric Nikolaus
"Benjamin, was very professional and did exactly what i needed him to get done for me. Eric"
We responded:
"Thank you for the 5-star review! Ben knows what he's doing we're glad you're satisfied!"
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Deborah Ragin

March 20, 2026

5  out of  5
rating by Deborah Ragin
"Was very fast to answer my question, thanks."
We responded:
"Thank you for the review! #GoodNeighbor #Insurance #StateFarm #CarInsurance #HomeInsurance #LifeInsurance #LikeAGoodNeighbor"
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T. Leo Brown

March 18, 2026

5  out of  5
rating by T. Leo Brown
"Ben Oliver was a huge help for me while I was changing my insurance over from one vehicle to another. Made the transition quick and stress free. Would recommend this agency to anyone that is tired of their current insurance company. Thank you again Ben for all your help."
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Azalee Fisher

March 17, 2026

5  out of  5
rating by Azalee Fisher
"Skylar was great and friendly, she knew her product and also offered me to upgrade my policy. Thank you"
We responded:
" Thank you for the 5-star review and the review of your experience with Skylar, we love an upgrade! #GoodNeighbor #Insurance #StateFarm #CarInsurance #HomeInsurance #LifeInsurance #LikeAGoodNeighbor "
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Uma Jari

March 14, 2026

5  out of  5
rating by Uma Jari
"Hi , We got excellent service at State Farm Timonium , York Road. Benjamin was super helpful. He walked us through the insurance policy details step by step, patiently explaining all the details.He knew his job very well and helped us to get the right coverage and made us comfortable with the choices for our car insurance. We would recommend him any day without hesitation."
We responded:
" Thank you for the 5-star review and the review of your experience with Ben! #GoodNeighbor #Insurance #StateFarm #CarInsurance #HomeInsurance #LifeInsurance #LikeAGoodNeighbor "
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Alexander Vasquez

March 13, 2026

5  out of  5
rating by Alexander Vasquez
"Benjamin was great! Was able to answer all my questions and get me a quote in mins."
We responded:
"Thank you for the 5-Star review, glad you had a great experience with Ben and glad we got you a good quote! #GoodNeighbor #Insurance #StateFarm #CarInsurance #HomeInsurance #LifeInsurance #LikeAGoodNeighbor"
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Tatianna Bonds

March 12, 2026

5  out of  5
rating by Tatianna Bonds
"Skylar was incredibly helpful. She was able to update the information on my account and assisted with making a payment over the phone. She was patient, professional, and genuinely kind throughout the process. I appreciated her great customer service and positive attitude."
We responded:
"Thank you for the 5-Star of your experience with Skylar! She is awesome and we're glad you had a great experience! #GoodNeighbor #Insurance #StateFarm #CarInsurance #HomeInsurance #LifeInsurance #LikeAGoodNeighbor"
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Kim DeLozier

March 11, 2026

5  out of  5
rating by Kim DeLozier
"Had a good experience with Skylar. She was polite and helpful. She got the job done."
We responded:
"Thank you for the 5-Star of your experience with Skylar! She is awesome and we're glad you had a great experience and the job is done! #GoodNeighbor #Insurance #StateFarm #CarInsurance #HomeInsurance #LifeInsurance #LikeAGoodNeighbor"
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Destiny Coke

March 10, 2026

5  out of  5
rating by Destiny Coke
"Benjamin you rock buddy ! Thank you for all the helpful information . I learned so much being with state farm first and foremost from JOHN !! What a rockstar but I made a new buddy Benjamin and I really appreciate the way you guys helped me out ."
We responded:
"Thank you for the 5-Star review, Ben does rock! John's not too bad either! Let us know if there's anything else we can do for you! #GoodNeighbor #Insurance #StateFarm #CarInsurance #HomeInsurance #LifeInsurance #LikeAGoodNeighbor"
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CghostTv

March 5, 2026

5  out of  5
rating by CghostTv
"Skylar was informative nice and got the job done thank you"
We responded:
"Thank you for the 5-star review Skylar is the best!"
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Dan Walsh

March 5, 2026

5  out of  5
rating by Dan Walsh
"Ben was very helpful and quick to respond. Would highly recommend!"
We responded:
"Thank you for the 5-star review and the shoutout for Ben on our customer care team!"
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Tiffany Mirabile

March 4, 2026

5  out of  5
rating by Tiffany Mirabile
"I had the most INCREDIBLE experience, with John W from the Timonium office. I was so sick & tired and being completely bankrupted by a different insurance company for ONLY insurance, and he could tell how very unsure I was about the switch. But, what I will tell you, is that John walked me through each and every step thoroughly, making sure I understood everything he was saying, and that alone in my book is huge - because he wasn’t worried so much about selling the insurance to me he was more worried about me understanding the insurance, how it worked what im paying for, leading me into getting my own life insurance policy as well. John, was kind, caring, extremely knowledgeable, empathetic, enthusiastic, funny, and made me feel SO much better about making my switch to State Farm as a whole. The process from start to finish, was easy, and hassle free. He didn’t hound me or hassle me once about trying to sell me different things “I needed to have”, we got right down to business, he kept it straight with me, walked me through each and every step thoroughly, and together. If I had a question, (which I had tons) he did not get frustrated with me, he answered them with integrity and knowledgeable information. That’s a person I want to do business with. That’s a person I TRUST paying. People never read the paperwork that is sent to them, I read each and every piece of paper I signed, and it was just a summary of everything John had already went into depth explaining to me, which further more made me then KNOW I made the absolute BEST decision I could’ve possibly made, and that was switching to State Farm. John was so great at what he does, my own Mom who had been with her insurance company of 20 years or something crazy like that, also switched to State Farm as well. If you’re looking to switch, and you want someone who is NOT going to give you the run around, try to take your money, and hurl at get a sale, then you’ve found the right person. John, thank you for being incredible to my family and I! && P.S. State Farm- THIS is the kind of employee you want working for your business, and who will continue to bring you MORE business because of his integrity and honesty and knowledge of your business! Thanks again, John! I look forward to many years with you! - Tiffany M"
We responded:
"Tiffany, wow! Thank you for taking the time to detail out your experience with us and especially John, much appreciated! This will certainly help many others who are in your shoes and could use the same conversations we love to have. No such thing as too many questions with us, we are glad you asked a ton! Let us know if there's anything you need, anytime, we are a call or text away."
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Ian Mahaney

March 4, 2026

5  out of  5
rating by Ian Mahaney
"Had a great conversation with Benjamin earlier today. He was able to take care of all my needs and offer some suggestions that may make sense for my needs. Really appreciated the interaction and his focus on the customer."
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Carnella McCleary

March 4, 2026

5  out of  5
rating by Carnella McCleary
"Very nice, knows her job, easy to talk to a credit to the company. Hope she stays there to help others."
We responded:
"Thank you for the recommendation !!"
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stevie pryor

March 4, 2026

5  out of  5
rating by stevie pryor
"I’m giving Ben Oliver 5 stars because he absolutely deserves it. An actual good human being doing everything in his power to help other humans. We don’t have enough people like that these days. If you call up this branch and you get Ben you’re gonna be more knowledgeable about your policy and elated to have a good conversation. I wish that man nothing but the best"
We responded:
"Thank you, glad to hear Ben was able to connect with you on that so-important just human level, much better than talking insurance jargon!"
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Maya Knight

February 26, 2026

5  out of  5
rating by Maya Knight
"I had the best experience with Benjamin. He helped me through my worries and understand my policy. I hope to get him again when I need help."